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25 Nov 2014

Why Quality is a Dark Horse




 Of course, many a times, we have heard whether quality checks and controls are enhancing the progress or are undermining it. It is high time that we address this topic so that we can understand the role of quality. Quality is not something which can be induced from external sources. It is an integral part of our life and our work culture. We cannot achieve anything unless the quality of our work is good. In this fast paced world, sometimes we feel that giving more priority to quality affects the progress of the work at hand. However, many will be glad to know that actually it is the other way round, i.e. adhering to quality norms is the sure shot formula of progress. A poor quality job is a waste of money, effort and brings disrepute. Whereas, good quality is something which delights, motivate and encourage to work.

Working by following all the quality checks, controls and procedures will result in fewer or no reworks. If people strive to do justice to their job by doing quality work then the progress will be enhanced. It promotes a culture of doing things correctly in one go rather that the trial and error method of working. Also, it improves the morale of the team and boast their self confidence which enables them to be more productive and hence we can rightly confirm that quality enhance progress.

We, Indians are very cost conscious but we also have to be quality conscious to reach new heights. In this competitive world, everyone is trying to outdo others by becoming more and more cost effective. However, we can create benchmark by doing works with impeccable quality standards. It is the only way to beat the competition and go far ahead from our competitors. We must follow a system of rating the quality of our employees and our suppliers. It should be given due importance at the time of awarding jobs to subcontractors.

We have wonderful examples which prove that quality enhances progress. Do you know how Apple sustained the cut throat competition in the mobile manufacturing industry? Apple has its own customer base that appreciates and admires the excellent quality of apple products and they purchase the apple phones despite high cost because of outstanding quality. The quality of apple is driving the company forward. On the other hand, cheap Chinese phones have a reputation of being a use and throw product due to poor quality standards.

Outstanding Quality standards enhance the customer delight and result is more jobs for the company. It signifies the progress of the company which in turn is contributing in the progress of the nation. We are working for the nation and have contributed to the wonderful gateway to the world- Our new Mumbai Airport.  So, trust us Quality will only enhance PROGRESS and will never ever undermine it.


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